Shipping Policy
Complimentary Shipping
As a token of our appreciation, we offer free shipping on all orders over R1000. We're grateful for your support and want to make your shopping experience with us even more enjoyable.
Shipping Information
Main Centres:
- Shipping within Cape Town (CPT): 1-2 working days.
- Shipping to Johannesburg (JHB), Durban (DBN), Port Elizabeth (PE), Pretoria (PTA): 2-4 working days.
- Shipping to outlying areas: 3-5 working days
Returns Policy
At Nåd, we want to ensure you're completely satisfied with your purchase. If for any reason you're not, we accept returns within 7 days of delivery. Please note that:
- Items must be unused, unopened, and in their original condition
- Items must be sealed in their original packaging.
- You'll need to provide an original receipt or proof of purchase from our website www.nadfragrance.co.za.
Please note that purchases made through third-party sales agents or stockists must be returned through the original retailer or sales agent.
Due to hygiene reasons, the following products are not eligible for returns:
- Bath & body products
- Hair & beard products
- Personal care products
- Perfume products
We hope this policy helps you shop with confidence. If you have any questions or concerns, please don't hesitate to reach out, info@nadfragrance.co.za
.